Hearing Loss: Tips and Common Courtesies for Effective Communication

A few weeks ago, during a coaching training course, my classmates and I were discussing the concept of active listening. How is it practiced? Why is it important? How can you improve it as a skill? I caught myself thinking, “Strange that we need a lesson dedicated to this. Do people really find this hard? Why do I seem to find this second nature?” Then I remembered: I don’t have a choice but to…

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